Message from the Keeper: March 2019

A couple of weeks ago, you may have noticed a new email from RoS. This was our Bulletin, and in it you’ll find all the recent policy and process developments that matter to our customers. We’ll continue to send this in the coming months, and we welcome any feedback you might have. The end of the financial year is almost here, and with that in … Continue reading Message from the Keeper: March 2019

Message from the Keeper: January 2019

I hope you’ve all had a productive start to 2019. It’s been a busy month at RoS, with a number of events in the calendar. One of the first things I did in 2019 was review the overall progress we had made with addressing our registration arrear, and in particular the older, more complex cases awaiting completion. We’ve made solid progress in addressing the arrear … Continue reading Message from the Keeper: January 2019

Message from the Keeper: December 2018

For my final message of 2018, I thought I’d try a slightly different approach. You may have already seen my festive message for customers, and so here I thought I’d share a video recap of the year. 2018 has been an eventful year for RoS, with a number of achievements including the retirement of Registers Direct and the addition of our twentieth register. December was … Continue reading Message from the Keeper: December 2018

Message from the Keeper: November 2018

It’s been a real highlight getting to meet a wide range of stakeholders over the past few months, and November provided a number of opportunities to continue this. But first, I’d like to share some important business news, as 30 November marked the official retirement of Registers Direct, our legacy land information service. Many of you have been working closely with our customer relationship managers … Continue reading Message from the Keeper: November 2018

Registrars of Title Conference 2018

Earlier in the month Keith Taylor (who leads our Buying and Selling team) and I travelled to Australia to attend the 3 day combined Registrars of Title Conference and the Land Registration Development Officers conference. Upon landing in Canberra we were asked by the immigration officer why we were travelling to Australia? We explained, and he asked if it was going to be an interesting … Continue reading Registrars of Title Conference 2018

Message from the Keeper: October 2018

Customer engagement is a key part of my job as Keeper, and this was well in evidence during October, as I met with stakeholders through more events held as part of our Ayr to Zetland autumn campaign. Over the course of the next couple months I’ll be visiting locations across Scotland, and in the past weeks I’ve followed my first trips to Orkney and Shetland … Continue reading Message from the Keeper: October 2018