Our Customer Satisfaction Survey

As the Corporate Plan 2019-24 beds in, we can start to measure how the various activities we have committed to are being received by customers. So much of what we do comes back to our customer focussed corporate value and our strategic objective of making improvements that have a positive impact on customer experience. How do we measure customer satisfaction? One of the ways we … Continue reading Our Customer Satisfaction Survey

Podcast episode 7: Using Scotland’s land registers to find title sheets, house prices and more

In the latest episode of the Registers of Scotland podcast, we tackle some of the key questions we’re asked by members of the public. They usually go something like this: How can I find my property documents? Where do I find local house price information? What does my title sheet actually tell me? Listen in now Alongside our experts Isla and Cath, we answer all … Continue reading Podcast episode 7: Using Scotland’s land registers to find title sheets, house prices and more

Small map features that make a big difference to your search

Since ScotLIS launched, we’ve continued to work with our business users so that their experience of the service is always improving. If you’re a ScotLIS business user, read on to find out about the seemingly small changes we’ve made to the map that can make a big difference to your search. Map data layers When carrying out a search, context is key and searchers will … Continue reading Small map features that make a big difference to your search

Searching for Robert Burns on Scotland’s land and property registers

January 25 marks one of the key dates in the calendar of every Scot around the world: Burns Night. As we toast the national bard, we’ve delved back into our archives to find some more references to Burns, from his birthplace to the history of properties he stayed in, told through our sasine and land registers. Burns Cottage, Alloway The most obvious place to start … Continue reading Searching for Robert Burns on Scotland’s land and property registers

User stories | The Knowledge Base by Rebecca MacLeod, Anderson Strathern

Our latest user story blog post is by Rebecca MacLeod, Solicitor at Anderson Strathern. In this blog, Rebecca talks about the functions and guidance within our Knowledge Base.  The Knowledge Base went live in mid-2017. In the beginning, the cupboard was rather bare; now it is replete and well worth repeated visits. I have been looking through it recently, partly with a number of general questions in mind. They … Continue reading User stories | The Knowledge Base by Rebecca MacLeod, Anderson Strathern