Message from the Keeper: December 2019

Digital communications have transformed the way that we talk to one another but I firmly believe there are times when nothing can beat a face-to-face conversation. Don’t get me wrong, I am proud to lead an organisation which is digitally-driven, because that delivers ease of service, speed and better support to our customers. Furthermore, I’m quite happy to admit that more of my working life … Continue reading Message from the Keeper: December 2019

Land register completion: a collaborative journey

Blog post by Fiona Mckie, Head of Land Register Completion. In May 2014 ministers invited us to complete Scotland’s land register by 2024, including all public land by 2019. Such ambitious timescales have meant collaboration is key and since that announcement over 4 years ago work has been going on, behind the scenes, to ensure we do everything we can to achieve it. Completing the … Continue reading Land register completion: a collaborative journey

Message from the Keeper: July 2019

The theme of this edition of my blog is leadership. It’s naturally a very important skill for managers of any level to have, and leadership certainly plays an important role in my day to day activities at RoS, with July being no different. In discussing leadership, I’d also like to highlight our new campaign to create closer engagement with lenders across the UK – read … Continue reading Message from the Keeper: July 2019

Message from the Keeper: June 2019

This month, I’ve been reflecting on the ideas of responsibility and risk. It was the theme of a presentation I gave this month at Civil Service Live (CSL), an annual series of conferences across the UK where government colleagues can meet to share ideas and experiences. I began my presentation with a simple question: Do you feel comfortable taking responsible risks at work to deliver … Continue reading Message from the Keeper: June 2019

Website changes: A focus on tasks, trends and terminology

Robert Gray, one of our content designers, breaks down the techniques our content team used to make decisions on how our website could compliment the launch of ScotLIS We’ve recently made some changes to our website to compliment the launch of the new ScotLIS service. We used a task based approach as our main inspiration for the revamp. What is task based content? Task based … Continue reading Website changes: A focus on tasks, trends and terminology