female child in posing in lab

Experimental problem solving steers a new course

Last year, we embarked on a piece of work to review our current mapping process, with the aim of improving the customer experience and drive efficiencies in the use of the data we capture. We formed a new team called Capture Once with volunteers from the business, with varying skills and experience. The team works on an experimental and collaborative basis – this means that … Continue reading Experimental problem solving steers a new course

post it notes getting stuck on whiteboard

How we’re developing our site through content design

Over the past few months we have been building, testing and developing our corporate website. We will soon be going live with our public beta, and before then we will be telling stakeholders through our blog how we have developed the site with the user at heart. Content-led redesign process Understanding how our users used our website informed every element of the redesign process, from the … Continue reading How we’re developing our site through content design

Sunset over Eilean Donan Castle Scotland

Message from the Keeper: April 2018

It’s a great pleasure to write my first monthly message as Keeper of the Registers of Scotland. April has been a busy and exciting month for me, learning more about the organisation, our customers and our digital transformation. In my first blog, I’ll look back at the highlights of my first month as Keeper, and also give a hint of what’s ahead both for me … Continue reading Message from the Keeper: April 2018

Scotlis user stories graphic

ScotLIS user stories: Harper Macleod LLP

ScotLIS, Scotland’s Land Information Service, continues to expand in terms of both users and new features. Throughout the service’s lifetime we’ve worked closely with our customers to ensure ScotLIS meets their needs. In the next in our series of blogs, we spoke with Pamela Todd, Partner at Harper MacLeod who participated in beta testing of the service before launch, last year. What have been your … Continue reading ScotLIS user stories: Harper Macleod LLP

DDS goes international: Working with Hong Kong Land Registry

Since launching our digital transformation, RoS has increasingly worked closely with other land registration organisations across the world. A particular highlight was in October 2017, when we hosted the Registrars of Title Conference (ROTC), which brought professionals from 22 countries to Scotland, to share industry ideas and experiences. The connections forged during the event have continued to grow since October, and earlier this month, members … Continue reading DDS goes international: Working with Hong Kong Land Registry