What Scotland’s land and property registers can tell us about our World Heritage Sites

Every year on the 18 April, the UK marks UNESCO’s #WorldHeritageDay to celebrate the history and cultural significance of the listed sites. Scotland has six World Heritage sites and – as our own little nod to Scottish heritage – we’ve delved into our rich land and property registers to see what these digital archives could tell us about some of our most iconic places. The … Continue reading What Scotland’s land and property registers can tell us about our World Heritage Sites

User feedback: DDS for paper discharge applications

Towards the end of last year we updated the Digital Discharge Service so customers could use it as a single channel for creating discharge applications, by adding the option to complete and print land register application forms for paper discharges. Customer engagement is essential to delivering improved digital services – in fact this enhancement was prompted by customer feedback in the first place, so we … Continue reading User feedback: DDS for paper discharge applications

Message from the Keeper: March 2019

A couple of weeks ago, you may have noticed a new email from RoS. This was our Bulletin, and in it you’ll find all the recent policy and process developments that matter to our customers. We’ll continue to send this in the coming months, and we welcome any feedback you might have. The end of the financial year is almost here, and with that in … Continue reading Message from the Keeper: March 2019

How I became a policy manager

This International Women’s Day, we wanted to celebrate by speaking to women who work at Registers of Scotland who are in roles you wouldn’t necessarily associate with a land registry – from solicitors, to GIS analysts, to customer service professionals, our organisation has a wealth of talent and we want to tell you about it. Meet Kaira! ‘My name is Kaira Falconer…’ … and I … Continue reading How I became a policy manager

Small map features that make a big difference to your search

Since ScotLIS launched, we’ve continued to work with our business users so that their experience of the service is always improving. If you’re a ScotLIS business user, read on to find out about the seemingly small changes we’ve made to the map that can make a big difference to your search. Map data layers When carrying out a search, context is key and searchers will … Continue reading Small map features that make a big difference to your search

How we’re going greener in 2019

As a public body, we have a responsibility to operate in a way that’s sustainable and reduce our environmental impact wherever possible. A crucial part of this is engaging our people so that firstly, they’re aware of our environmental responsibilities and secondly, they can play an active role in helping us operate sustainably. This is where our ‘Go Greener’ activities come in! To build on … Continue reading How we’re going greener in 2019