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User viewpoint: land register application form change

As mentioned in our recent blog post, we’re introducing changes to our land register application form. These changes are designed to streamline the application process, increase efficiency and reduce rejections.

We’ve worked closely with our customers throughout the development of these enhancements, to ensure that the changes reflect how they use the form and deliver real improvement. Here we spoke with Louise Duguid, Paralegal Manager at Blackadders, to get her thoughts on the application form changes.

How did you find the experience of working with RoS on these changes?

Our Residential Conveyancing Team were excited to be involved in assisting with the proposed enhancements and improvements to the online portal in respect of the Land Registration Form, the Rejection Notification and Digital Discharge to improve the user experience. The discussions were informative, interactive and a learning curve for our team. The RoS team listened attentively to our suggestions and due to the wide range of experience within our team, we provided honest feedback from the users’ point of view. The RoS team discussed practical suggestions on how they would like to enhance the systems and reassured us that our input on these suggestions was extremely valuable. Overall, working with RoS was an extremely positive experience and we hope to be involved in future projects.

Why you think the changes will make a positive difference?

As a conveyancer, the relief of finally settling a transaction is over shadowed by the trepidation of completion of the Land Registration Form and submission of application. The proposed changes reflects the needs of the user and the ultimate goal which is to receive an accurate Title Sheet.

As a large conveyancing team the overall consensus is that the Removal of signature requirement will have a significant impact in the reduction of rejections due to this minor administrative error.

Removal of the Certification of Links in Title question reduces the potential for error particularly as stated in the blog that this doesn’t apply to the majority of cases. Information can be added to the further information section if required.

Amendment to the Servitudes and Burdens questions – Again, as a large conveyancing team, the misinterpretation of the current wording can often lead to errors and clarifying the wording will have a positive impact on all conveyancers. As Sasine Titles are slowly becoming a thing of the past, it is always a confusing question for colleagues new to this complex area of law.

Overall the proposed amendments show positive changes in improving the user experience and aid in the user’s confidence in submitting applications.

Find out more

You can follow the team via @RegistersOfScot on Twitter and on FacebookLinkedIn and YouTube for more updates. Want to comment? Let us know below.

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