Blog post by Calum Shepherd, ScotLIS Service Owner here at RoS
As a service and a team, ScotLIS believes in transparency. We have a vision, two missions, and a roadmap to respond to the needs of our users.
As a rule of thumb, it’s important for teams to make these public as it helps people understand where we are going, and what we are going to be doing first, and so we’re doing just that.
Our vision is to “make Scotland one of the easiest countries in the world in which to find information on land and its ownership and to transact and register property“. It’s ambitious, and we don’t expect to make this happen overnight – or to do this on our own. It’s aspirational, something that we can all help realise and one that provides real value to people. It describes our target state.
We have two objectives this year to help continue to move us towards this vision. These represent our approach to realising this vision, and focus our activities over the next six months.
Objective 1 – People will have easy access to our information
The first mission is to improve the availability of our information to the public. It’s not an easy task, and we know that the information we provide can be complicated and overwhelming when it is all bundled together. It’s for this reason we are doing a refresh of the public proposition, and are unbundling our information so we can respond to a number of independent tasks that our users wish to undertake.
We’ll be creating experiences around things like ‘view property prices’, ‘view my boundaries’, and ‘understand property ownership’. We’ll also be looking at how we can open up Land Register access to enthusiasts. Enthusiasts are people who have an interest and level of knowledge above the general public, and desire a service that allows them to get to the information that they need – quicker.
Objective 2 – Users will transition from Registers Direct to ScotLIS
The second mission is to transition users from our legacy service (Registers Direct), to ScotLIS by the end of the year. We’re well on track to doing this, and everything we are doing at the moment is moving us towards achieving this mission. It’s not about feature parity, but it is about ensuring all the information we have provided in the past will continue to be available in the new service (think presentment book, minute book etc.). We’re innovating around our core offering, and it hasn’t been easy – but it is certainly exciting (and paying off for users).
The ScotLIS Roadmap provides a three, six and twelve month view of our activities.
We follow build, measure, learn – ensuring we are nimble and working collaboratively with our users to design the best service possible. Click on roadmap below to expand.
We’ll continue to develop ScotLIS based around this roadmap and the evolving needs of our users. If you want to get in touch with the team, you can leave feedback via the feedback banner available through scotlis.ros.gov.uk, leave us a comment, drop us a note on Twitter – or contact Customer Services for any general enquiries.