Stay up to date with everything happening at Registers of Scotland (RoS) with our monthly update.
- Corporate Plan and KPI update
- Sending non digital documents
- Awards shortlisting
- Unlocking Sasines Records
- Engaging with lenders
- Fee Review Consultation
- Regional webinars
- Registers of Title Conference
- August board papers
Corporate plan and revised KPIs
Following a six month review we have revised some of our KPIs.
Due, in part, to the impact of the public health emergency we have not achieved the targets we set out in relation to tackling the arrear and will be tracking some new indicators over the remainder of this financial year 2020/21.
Find out more on our website.
I am delighted to announce that RoS has been shortlisted for two Scottish Public Sector Awards covering our communications and digital development during the Covid pandemic. Our Customer Service team has also been nominated for a Civil Service award.
Results will be announced in the coming weeks.
Unlocking Sasine Records
Keep up to date on the latest thinking around the new approach to unlocking our Sasine records in our Chief Data Officer’s November blog.
We have launched a new non-digital document function. This means you can now tell us about a deed or document that you need to send by post.
More details on the new system and what you need to do are available online.
You can also watch a video walk through guide to take you through the new process.
Engaging with lenders
Members of the senior team and I recently participated in a stakeholder webinar on the services and support RoS offers to lenders.
It’s available on YouTube for you to view and share.
Fee Review 2020
Our fee review consultation is now open and will run until 24 December. Looking at the results so far, the question about the rejection fee is proving of interest to many.
Don’t miss out on your chance to share your views.
We are hosting a series of free regional workshops for legal professionals. Each workshop will provide a unique opportunity to hear from our land and property experts
Visit our website to book your place and join me at our next event.
Registers of Title Conference
I recently attended 47th Registers of Title Virtual Conference. This was a fantastic opportunity to come together with Registrars from all around the world to learn from our peers and share good practice internationally.
I have been encouraged to see that RoS is not alone in the challenges it has faced in 2020 and that we are well placed to move forward into 2021.
Board papers – August 2020
The papers for our August board meeting are now available online.
A bespoke email address firstname.lastname@example.org is available for general questions about RoS processes and procedures during the Covid-19 outbreak.
Please direct enquiries about specific property transactions and cases to:
Email: email@example.com Phone: 0800 169 9391
If there are is anything else you would like to bring to my attention during this period, please email FAO Jennifer Henderson: firstname.lastname@example.org
Jennifer Henderson, Keeper of the Registers of Scotland