New – Land register application form dashboard

We’ve just released an exciting new feature for customers – a dashboard for online land register application forms. Key benefits: See all your land register forms in one place, with key information displayed Access your saved forms directly, with no need to save the link for each form individually Create a copy – If you discover a mistake after downloading, or if your application is … Continue reading New – Land register application form dashboard

Service Improvements: Sasine Application Form

On the 9th of January we will release a new online Sasine Application Form. The printed PDF is statutory, so remains largely the same, but we have updated the online service for completing the form in line with our new design system. The new design maximises usability for all and meets modern accessibility standards. The key benefits include: Faster to complete Less typing required Better … Continue reading Service Improvements: Sasine Application Form

Our Customer Satisfaction Survey

As the Corporate Plan 2019-24 beds in, we can start to measure how the various activities we have committed to are being received by customers. So much of what we do comes back to our customer focussed corporate value and our strategic objective of making improvements that have a positive impact on customer experience. How do we measure customer satisfaction? One of the ways we … Continue reading Our Customer Satisfaction Survey