Fire Starter Festival and the future of innovation in Scotland’s public sector

At the end of January our innovation centre team facilitated a session at one of Scotland’s Fire Starter Festival events. Hosted jointly by The Improvement Service and Workforce Scotland, its aim was to explore how play, puzzles and escape rooms can inspire innovation and creativity at work.  In this blog, innovation centre manager Louise Quinn explains the takeaways from the event, and why exploring the … Continue reading Fire Starter Festival and the future of innovation in Scotland’s public sector

Registers of Scotland challenge Adam Smith Business School students

Blog by Fiona McKie, Head of Innovation at RoS One of the best things about working in innovation at RoS is that I get to be involved in activities that allow us to collaborate externally and work with people from different sectors, professional backgrounds or perspectives, achieving outcomes that would not have been possible if taken from a single viewpoint. The University of Glasgow Adam … Continue reading Registers of Scotland challenge Adam Smith Business School students

Experimental problem solving steers a new course

Last year, we embarked on a piece of work to review our current mapping process, with the aim of improving the customer experience and drive efficiencies in the use of the data we capture. We formed a new team called Capture Once with volunteers from the business, with varying skills and experience. The team works on an experimental and collaborative basis – this means that … Continue reading Experimental problem solving steers a new course

Delivering the Business: What you missed from the latest IIBA event

Registers of Scotland kindly hosted the IIBA on the 22nd February 2018, as Gary Cockburn (MD of Lightforce Consulting Ltd – currently contracting with RoS) presented a key-note speech on ‘Delivering the Business Event’. Taking inspiration from Registers of Scotland’s exciting Business Transformation Programme and previous experience in Digital and Business Transformation environments, Gary also drew on several years’ of experience in delivering Royal Mail … Continue reading Delivering the Business: What you missed from the latest IIBA event

How I became a plans adviser

To tie in with International Women’s Day, we wanted to shine a spotlight on some of the women here at Registers of Scotland who are supporting our business transformation through their roles. In this blog, we chat to Emma Cowan, who first joined us as a modern apprentice and has become an assistant plans adviser. How did it all come about? Firstly, tell us who … Continue reading How I became a plans adviser

Message from the keeper – November 2017

After a busy October, November has been an exciting month of building on previous successes. As you may have seen on our social feeds, it was Innovation Month at RoS, and throughout the month we hosted internal events sharing stories from across RoS that focused on the theme of thinking differently and embracing the new. At first glance, this may seem to be an internal … Continue reading Message from the keeper – November 2017