graphic of an tablet device with the text 'Online Services' in the search bar

Upcoming visual changes to our online services portal

From Wednesday 19 December, users of RoS online services will notice a new visual layout of the services portal. This update has been completed to bring the service in line with Government Digital Services (GDS) best practice, and also add valuable improvements to the user journey for our customers. What’s changing? The changes we’re making relate solely to the visual appearance of the portal. The … Continue reading Upcoming visual changes to our online services portal

fibre optic blue background

Single channel: Quicker and easier paper applications using DDS

Quicker and easier paper applications From 21 November, DDS users will be able to generate land register application forms for paper discharges through the same intuitive step-by-step process as DDS. You’ll be able to view and access them on your dashboard, where they will be marked as ‘paper’ for easy identification. By showing them on the dashboard, DDS adds peace of mind to paper forms, … Continue reading Single channel: Quicker and easier paper applications using DDS

Sunset over Eilean Donan Castle Scotland

Message from the Keeper: April 2018

It’s a great pleasure to write my first monthly message as Keeper of the Registers of Scotland. April has been a busy and exciting month for me, learning more about the organisation, our customers and our digital transformation. In my first blog, I’ll look back at the highlights of my first month as Keeper, and also give a hint of what’s ahead both for me … Continue reading Message from the Keeper: April 2018

DDS goes international: Working with Hong Kong Land Registry

Since launching our digital transformation, RoS has increasingly worked closely with other land registration organisations across the world. A particular highlight was in October 2017, when we hosted the Registrars of Title Conference (ROTC), which brought professionals from 22 countries to Scotland, to share industry ideas and experiences. The connections forged during the event have continued to grow since October, and earlier this month, members … Continue reading DDS goes international: Working with Hong Kong Land Registry

Bank of Scotland on the mound

Lloyds Banking Group joins DDS

Blog by Kevin Stewart, Digital Uptake for DDS We’ve reached a major milestone for our Digital Discharge Service (DDS), as we welcomed Lloyds Banking Group to the service. In terms of standard security discharges, Lloyds processes the largest volume of applications in Scotland, so bringing them onto DDS will bring major benefits across the industry. Lloyds have been an important stakeholder for years, and they’ve … Continue reading Lloyds Banking Group joins DDS

The General Register of Sasines with digital fibre optic effect in foreground

Award nomination recognises our digital transformation

We’re in the midst of a digital transformation here at RoS, designed to bring more effective products and services to our customers. We’ve already made significant progress, which was recognised this week as RoS was shortlisted for the 2018 Public Sector Paperless Awards. Two key successes of 2017 recognised Our nomination is in the category of Process and Workflow Project of the Year, and it … Continue reading Award nomination recognises our digital transformation