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Upcoming visual changes to our online services portal

From Wednesday 19 December, users of RoS online services will notice a new visual layout of the services portal. This update has been completed to bring the service in line with Government Digital Services (GDS) best practice, and also add valuable improvements to the user journey for our customers. What’s changing? The changes we’re making relate solely to the visual appearance of the portal. The … Continue reading Upcoming visual changes to our online services portal

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Single channel: Quicker and easier paper applications using DDS

Quicker and easier paper applications From 21 November, DDS users will be able to generate land register application forms for paper discharges through the same intuitive step-by-step process as DDS. You’ll be able to view and access them on your dashboard, where they will be marked as ‘paper’ for easy identification. By showing them on the dashboard, DDS adds peace of mind to paper forms, … Continue reading Single channel: Quicker and easier paper applications using DDS

Blue fibre optic background with text readinging 'Digital Discharge Service'

New milestones, new lenders, new features: Continued progress for DDS

With its fully digital customer journey that delivers increased efficiency for solicitors, lenders and RoS alike, the Digital Discharge Service (DDS) has been one of the earliest success stories in our digital transformation. It’s been just over a year since its official launch, and we’ve continued to reach new milestones, bring new firms on board and add new features to the service. 20,000 discharges and … Continue reading New milestones, new lenders, new features: Continued progress for DDS

Message from the Keeper: May 2018

My second month as Keeper has been another eventful one, as I’ve continued to work closely with colleagues, customers and stakeholders to support ongoing work, progress with our digital transformation and plan what’s next for RoS. Putting a face to the Keeper As I mentioned in my last blog, May was all about getting out and meeting people, so that the Keeper of the Registers … Continue reading Message from the Keeper: May 2018

DDS goes international: Working with Hong Kong Land Registry

Since launching our digital transformation, RoS has increasingly worked closely with other land registration organisations across the world. A particular highlight was in October 2017, when we hosted the Registrars of Title Conference (ROTC), which brought professionals from 22 countries to Scotland, to share industry ideas and experiences. The connections forged during the event have continued to grow since October, and earlier this month, members … Continue reading DDS goes international: Working with Hong Kong Land Registry

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Lloyds Banking Group joins DDS

Blog by Kevin Stewart, Digital Uptake for DDS We’ve reached a major milestone for our Digital Discharge Service (DDS), as we welcomed Lloyds Banking Group to the service. In terms of standard security discharges, Lloyds processes the largest volume of applications in Scotland, so bringing them onto DDS will bring major benefits across the industry. Lloyds have been an important stakeholder for years, and they’ve … Continue reading Lloyds Banking Group joins DDS