Although the vast majority of Registers of Scotland’s work is completed within our service standards, we have publicly recognised that this is not the case for all our work. We therefore have an arrear of cases which have fallen outside service standard. We think this is unacceptable. Prior to the impact of the Covid 19 pandemic we were making strong progress towards completing our more … Continue reading Tackling the arrear
“The role of the Non-Executive Director at Registers of Scotland has arguably never been more important.” “I didn’t want to become part of the brickwork”, jokes Jayne Scott, who recently decided to step down after eight years as a Non-Executive Director on the Registers of Scotland (RoS) Board and Chair of the Registers of Scotland (RoS) Audit Committee. “I’m a firm believer that it is … Continue reading Jayne Scott – reflections of a departing Non-Executive Director
Accountable Officer Janet Egdell gives a short overview of our 2019-20 Annual Report and Accounts. Last week we published our 2019-20 Annual Report and Accounts, giving an outline of our key business activities and performance over the past financial year. During a year in which we received over 700,000 applications for registration, the report highlights many successes for RoS in 2019-20. These include increasing our … Continue reading Our 2019-20
Deepa Mann-Kler, one of our Non-Executive Directors, gives us an insight into the Registers of Scotland’s board and explores why it’s important to prioritise diversity. Learn more about Deepa on our website. Our role is to provide independent oversight and constructive challenge. I’ve been a RoS non-executive director (NED) board member since 2015. It is one of several non-executive posts that I hold, including one … Continue reading Diversity, risk, resource: Behind the scenes of our latest board meeting
Blog post by Jennifer Henderson, the Keeper of the Registers of Scotland. At Registers of Scotland, we understand that this is a huge time of change for our organisation and our stakeholders, with the developments that come with our digital transformation reaching each and every one of our customers. For 400 years, we have been testing, evolving and reflecting, and we understand the importance of … Continue reading What to expect from our autumn campaign
Recently, Jennifer — the Keeper of the Registers of Scotland — spent a morning with the First Registration team to learn about ‘plans settling’. But what exactly is plans settling, and what does a ‘plans settler’ do? One of our registration team has lifted the lid for us on what their role involves and how they’re using digital technology to map Scotland’s land ownership. What … Continue reading What is a plans settler… And how do we map Scotland’s land ownership?