Customer engagement is a key part of my job as Keeper, and this was well in evidence during October, as I met with stakeholders through more events held as part of our Ayr to Zetland autumn campaign. Over the course of the next couple months I’ll be visiting locations across Scotland, and in the past weeks I’ve followed my first trips to Orkney and Shetland … Continue reading Message from the Keeper: October 2018
Recently, Jennifer — the Keeper of the Registers of Scotland — spent a morning with the First Registration team to learn about ‘plans settling’. But what exactly is plans settling, and what does a ‘plans settler’ do? One of our registration team has lifted the lid for us on what their role involves and how they’re using digital technology to map Scotland’s land ownership. What … Continue reading What is a plans settler… And how do we map Scotland’s land ownership?
Blog post by Antoine Asmar, Registration Officer, who shadowed the Keeper of the Registers of Scotland as part of the Year of Young People. You can find out how Maya got on during the day in her previous blog post. The day was scheduled into two parts. Part one focussed on not saying or doing anything stupid in front of management (!) and part two … Continue reading What it’s like shadowing the keeper: Antoine Asmar
Both personally and for RoS as an organisation, August has been a month of steady progress towards achieving our key business objectives. I’ve continued to meet with individuals and organisations across Scotland and the UK to identify areas where we can work more closely with other public bodies and stakeholders on matters of common interest. One such discussion was with representatives of Scottish Land and … Continue reading Message from the Keeper – August 2018
Blog post by Maya Drennan, Customer Service Adviser at RoS. To mark Scotland’s Year of Young People, my colleague Antoine and I had the chance to experience a typical day in the life of our keeper and Chief Executive, Jennifer Henderson. To give us an insight into what is involved in Jennifer’s role, it was arranged that we would shadow Jennifer and accompany her to … Continue reading My day shadowing the keeper: Maya Drennan
My second month as Keeper has been another eventful one, as I’ve continued to work closely with colleagues, customers and stakeholders to support ongoing work, progress with our digital transformation and plan what’s next for RoS. Putting a face to the Keeper As I mentioned in my last blog, May was all about getting out and meeting people, so that the Keeper of the Registers … Continue reading Message from the Keeper: May 2018