Land register completion: a collaborative journey

Blog post by Fiona Mckie, Head of Land Register Completion. In May 2014 ministers invited us to complete Scotland’s land register by 2024, including all public land by 2019. Such ambitious timescales have meant collaboration is key and since that announcement over 4 years ago work has been going on, behind the scenes, to ensure we do everything we can to achieve it. Completing the … Continue reading Land register completion: a collaborative journey

You asked, we answered: Our GIS team on lessons learnt, web mapping and QGIS

Back at the start of the summer, we shared our story about moving to open source systems – and it received quite a response from the GIS community online! Thank you to everyone who liked, shared and commented on the article. We had a number of questions on the back of its publication here and on social media, so we thought it’d be useful to … Continue reading You asked, we answered: Our GIS team on lessons learnt, web mapping and QGIS

Our Customer Satisfaction Survey

As the Corporate Plan 2019-24 beds in, we can start to measure how the various activities we have committed to are being received by customers. So much of what we do comes back to our customer focussed corporate value and our strategic objective of making improvements that have a positive impact on customer experience. How do we measure customer satisfaction? One of the ways we … Continue reading Our Customer Satisfaction Survey

Podcast episode 7: Using Scotland’s land registers to find title sheets, house prices and more

In the latest episode of the Registers of Scotland podcast, we tackle some of the key questions we’re asked by members of the public. They usually go something like this: How can I find my property documents? Where do I find local house price information? What does my title sheet actually tell me? Listen in now Alongside our experts Isla and Cath, we answer all … Continue reading Podcast episode 7: Using Scotland’s land registers to find title sheets, house prices and more

Website changes: A focus on tasks, trends and terminology

Robert Gray, one of our content designers, breaks down the techniques our content team used to make decisions on how our website could compliment the launch of ScotLIS We’ve recently made some changes to our website to compliment the launch of the new ScotLIS service. We used a task based approach as our main inspiration for the revamp. What is task based content? Task based … Continue reading Website changes: A focus on tasks, trends and terminology

Message from the Keeper: April 2019

April was a special month, as it marked one year for me as Keeper of the Registers of Scotland. It’s been an eventful and exciting year, and I’m looking forward to working with stakeholders in the year ahead. Committee engagement and corporate plan In my last blog I discussed my appearance at the Scottish Parliament’s Economy, Energy and Fair Work Committee, and this month we … Continue reading Message from the Keeper: April 2019