Message from the Keeper: August 2019

Transparency is vital for public organisations, and it’s something I’m passionate about at Registers of Scotland. In recapping what I’ve been up to in August, I’m going to focus on how so much of the work my colleagues and I do revolves around transparency. The clear example of ensuring transparency is customer engagement. It’s a feature of what I do every month, and during August … Continue reading Message from the Keeper: August 2019

Message from the Keeper: June 2019

This month, I’ve been reflecting on the ideas of responsibility and risk. It was the theme of a presentation I gave this month at Civil Service Live (CSL), an annual series of conferences across the UK where government colleagues can meet to share ideas and experiences. I began my presentation with a simple question: Do you feel comfortable taking responsible risks at work to deliver … Continue reading Message from the Keeper: June 2019