Responding to customer questions on our new arrear strategy

Thank you for the comments on my recent blog post on tackling the arrear. Maintaining strong communication with the legal profession is something I feel very strongly about, and I am always pleased when people take the time to get in touch.  Given that the points raised could be of wider interest to our customers I felt that a follow up blog would be the most direct and transparent way to … Continue reading Responding to customer questions on our new arrear strategy

Looking to the future with RoS

Stay up to date with everything happening at Registers of Scotland (RoS) with our monthly update. Key messages: Tackling the arrear Future of Conveyancing Conference Property Market Report Register of Persons Holding a Controlled Interest in Land (RCI) COVID–19 Emergency Legislation extension Register Land and Property – request access now Moving registration to the Cloud Registers of Scotland continues to operate in line with Scottish … Continue reading Looking to the future with RoS

Tackling the arrear

Although the vast majority of Registers of Scotland’s work is completed within our service standards, we have publicly recognised that this is not the case for all our work. We therefore have an arrear of cases which have fallen outside service standard. We think this is unacceptable. Prior to the impact of the Covid 19 pandemic we were making strong progress towards completing our more … Continue reading Tackling the arrear

Why we are moving registration to the cloud

In 2019, Registers of Scotland (RoS) set out a transformative strategy outlining why cloud could support our corporate vision of becoming a ‘digital registration and information business, trusted for its integrity’. In this blog – which is the first in a short series about our cloud journey – our Head of IT Service Paul Christie sets out why we decided to move to the cloud … Continue reading Why we are moving registration to the cloud

Searching our property registers

In the past year, we have seen an increase in the number of citizens contacting us about property ownership in Scotland. In this blog, our Property Information Team Leader Kate Fryer and Head of Customer Services Gill Martin look at our property registers and how you can access information from them.  Scotland’s property registers At Registers of Scotland, we maintain 20 public registers that provide … Continue reading Searching our property registers

Guidance for professionals

The most up to date information in this fast changing environment is available on the RoS website. We have created a roundup of the most recently implemented interim measures to assist you at this time (correct as at 10am 30 March 2020). As you will be aware the UK is on lockdown to deal with the unprecedented health crisis created by Covid-19. This is intended … Continue reading Guidance for professionals