Category: Digital discharge service

Digital discharge service

User feedback: DDS for paper discharge applications

Towards the end of last year we updated the Digital Discharge Service so customers could use it as a single channel for creating discharge applications, by adding the option to complete and print land register application forms for paper discharges. Customer engagement is essential to delivering improved digital services – in fact this enhancement was prompted by customer feedback in the first place, so we … Continue reading User feedback: DDS for paper discharge applications

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Digital discharge service

Single channel: Quicker and easier paper applications using DDS

Quicker and easier paper applications From 21 November, DDS users will be able to generate land register application forms for paper discharges through the same intuitive step-by-step process as DDS. You’ll be able to view and access them on your dashboard, where they will be marked as ‘paper’ for easy identification. By showing them on the dashboard, DDS adds peace of mind to paper forms, … Continue reading Single channel: Quicker and easier paper applications using DDS

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Digital discharge service

New milestones, new lenders, new features: Continued progress for DDS

With its fully digital customer journey that delivers increased efficiency for solicitors, lenders and RoS alike, the Digital Discharge Service (DDS) has been one of the earliest success stories in our digital transformation. It’s been just over a year since its official launch, and we’ve continued to reach new milestones, bring new firms on board and add new features to the service. 20,000 discharges and … Continue reading New milestones, new lenders, new features: Continued progress for DDS

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Digital discharge service, ScotLIS

Message from the Keeper: May 2018

My second month as Keeper has been another eventful one, as I’ve continued to work closely with colleagues, customers and stakeholders to support ongoing work, progress with our digital transformation and plan what’s next for RoS. Putting a face to the Keeper As I mentioned in my last blog, May was all about getting out and meeting people, so that the Keeper of the Registers … Continue reading Message from the Keeper: May 2018

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Digital discharge service, Digital transformation, Our people, ScotLIS

Message from the Keeper: April 2018

It’s a great pleasure to write my first monthly message as Keeper of the Registers of Scotland. April has been a busy and exciting month for me, learning more about the organisation, our customers and our digital transformation. In my first blog, I’ll look back at the highlights of my first month as Keeper, and also give a hint of what’s ahead both for me … Continue reading Message from the Keeper: April 2018

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Digital discharge service

DDS goes international: Working with Hong Kong Land Registry

Since launching our digital transformation, RoS has increasingly worked closely with other land registration organisations across the world. A particular highlight was in October 2017, when we hosted the Registrars of Title Conference (ROTC), which brought professionals from 22 countries to Scotland, to share industry ideas and experiences. The connections forged during the event have continued to grow since October, and earlier this month, members … Continue reading DDS goes international: Working with Hong Kong Land Registry

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