Bank of Scotland on the mound

Lloyds Banking Group joins DDS

Blog by Kevin Stewart, Digital Uptake for DDS We’ve reached a major milestone for our Digital Discharge Service (DDS), as we welcomed Lloyds Banking Group to the service. In terms of standard security discharges, Lloyds processes the largest volume of applications in Scotland, so bringing them onto DDS will bring major benefits across the industry. Lloyds have been an important stakeholder for years, and they’ve … Continue reading Lloyds Banking Group joins DDS

The General Register of Sasines with digital fibre optic effect in foreground

Award nomination recognises our digital transformation

We’re in the midst of a digital transformation here at RoS, designed to bring more effective products and services to our customers. We’ve already made significant progress, which was recognised this week as RoS was shortlisted for the 2018 Public Sector Paperless Awards. Two key successes of 2017 recognised Our nomination is in the category of Process and Workflow Project of the Year, and it … Continue reading Award nomination recognises our digital transformation

Working with our customers: Proposed improvements to our land registration application form

At the heart of our digital transformation is the ambition to provide a better, more efficient service to our customers, and we’re hard at work to deliver this across all our services. A key part of achieving this aim was put in place on 30 January 2018 when new statutory rules that will lay the groundwork for future improvements to come were approved by the … Continue reading Working with our customers: Proposed improvements to our land registration application form

Message from the Keeper: December 2017

2017 has been a remarkable year for Registers of Scotland. We’ve delivered new products and services, celebrated major milestones, and continued to provide a proficient and professional land registration service for the people of Scotland. Here are just a few of the highlights. Celebrating 400 years One of the defining themes of the year has been commemorating the history of land registration in Scotland. In … Continue reading Message from the Keeper: December 2017

DDS Q&A: Lynne Stewart @ RBS

Blog by Kevin Stewart, Digital Uptake for DDS. To get an inside view on our online registration services, I spoke with Lynne Stewart at Royal Bank of Scotland (RBS) about our Digital Discharge Service (DDS), and how lenders like RBS use the service to improve efficiency and work with both solicitors and RoS. What have been your impressions of DDS so far? DDS has been … Continue reading DDS Q&A: Lynne Stewart @ RBS

Product updates: Digital Discharge Service

Since launching earlier this year, the Digital Discharge Service (DDS) has been positively received by all those involved in the standard security discharge process. As part of our commitment to deliver new digital services that meet the needs of our customers, we’ve been listening to user feedback on DDS, and this week published an updated release of the service. Improved usability and flexibility This release … Continue reading Product updates: Digital Discharge Service