Bank of Scotland on the mound

Lloyds Banking Group joins DDS

Blog by Kevin Stewart, Digital Uptake for DDS We’ve reached a major milestone for our Digital Discharge Service (DDS), as we welcomed Lloyds Banking Group to the service. In terms of standard security discharges, Lloyds processes the largest volume of applications in Scotland, so bringing them onto DDS will bring major benefits across the industry. Lloyds have been an important stakeholder for years, and they’ve … Continue reading Lloyds Banking Group joins DDS

The General Register of Sasines with digital fibre optic effect in foreground

Award nomination recognises our digital transformation

We’re in the midst of a digital transformation here at RoS, designed to bring more effective products and services to our customers. We’ve already made significant progress, which was recognised this week as RoS was shortlisted for the 2018 Public Sector Paperless Awards. Two key successes of 2017 recognised Our nomination is in the category of Process and Workflow Project of the Year, and it … Continue reading Award nomination recognises our digital transformation

Northbridge, Edinburgh

Message from the Keeper: February 2018

This will be my penultimate monthly blog as Keeper of the Registers of Scotland, and here I’ll share my usual updates across the business, as well as an introduction to our new keeper. Last month, the Registers of Scotland (Digital Registration, etc.) Regulations 2018 were signed by Keith Brown MSP, Cabinet Secretary for the Economy, Jobs and Fair Work. These new statutory regulations will form … Continue reading Message from the Keeper: February 2018

A view across farmland and Hillwell to Fitful Head, south Mainland, Shetland, Scotland, UK.

Get a look inside our new Land Registration Application Form

As showcased in our blog post last month, we’re making several improvements to our land register application form. These changes are based on customer feedback and engagement, and are specifically designed to reduce rejections and increase efficiency in this important process. Here we’ll delve deeper into these amendments, examine exactly what’s changing, and what benefits these updates will bring. We’ll also share details of the … Continue reading Get a look inside our new Land Registration Application Form

Landlord Register: One year on

Our digital application for Scotland’s Register of Landlords has now been live for a year! This was the first Register built in collaboration with Scottish Government (SG) as part of the New Registers project. It has been a challenge capturing all 32 Local Authorities (LA) specific requirements yet hugely rewarding building a shared understanding and encouraging discussions amongst Local Authorities and Scottish Government. Collaboration In … Continue reading Landlord Register: One year on

Working with our customers: Proposed improvements to our land registration application form

At the heart of our digital transformation is the ambition to provide a better, more efficient service to our customers, and we’re hard at work to deliver this across all our services. A key part of achieving this aim was put in place on 30 January 2018 when new statutory rules that will lay the groundwork for future improvements to come were approved by the … Continue reading Working with our customers: Proposed improvements to our land registration application form