Website changes: A focus on tasks, trends and terminology

Robert Gray, one of our content designers, breaks down the techniques our content team used to make decisions on how our website could compliment the launch of ScotLIS We’ve recently made some changes to our website to compliment the launch of the new ScotLIS service. We used a task based approach as our main inspiration for the revamp. What is task based content? Task based … Continue reading Website changes: A focus on tasks, trends and terminology

Upcoming visual changes to our online services portal

From Wednesday 19 December, users of RoS online services will notice a new visual layout of the services portal. This update has been completed to bring the service in line with Government Digital Services (GDS) best practice, and also add valuable improvements to the user journey for our customers. What’s changing? The changes we’re making relate solely to the visual appearance of the portal. The … Continue reading Upcoming visual changes to our online services portal

User stories | The Knowledge Base by Rebecca MacLeod, Anderson Strathern

Our latest user story blog post is by Rebecca MacLeod, Solicitor at Anderson Strathern. In this blog, Rebecca talks about the functions and guidance within our Knowledge Base.  The Knowledge Base went live in mid-2017. In the beginning, the cupboard was rather bare; now it is replete and well worth repeated visits. I have been looking through it recently, partly with a number of general questions in mind. They … Continue reading User stories | The Knowledge Base by Rebecca MacLeod, Anderson Strathern

Our updated land registration application form goes live

From 21 March, our new land registration application form (LRAF) will come into effect. As discussed in our previous blog post, the enhanced LRAF will streamline the application form and improve flexibility, helping to reduce the likelihood of rejections and improve the user experience. With the live date upon us, here we’ll cover again what’s changing, as well as highlighting the usability improvements we’ve made. … Continue reading Our updated land registration application form goes live

Updating our land registration application API

As you may have seen on our blog, on 21 March we’ll be introducing an updated version of our application form. To ensure a seamless transition to the new version, we’ll be making necessary updates to our land register application programme interface (API) – here you’ll find all the details on how we’ll be implementing the updates, and what you need to know. Recap The … Continue reading Updating our land registration application API

Why voluntary land registration makes sense for commercial property owners

Russell Wilson, lead voluntary registration advisor for the commercial sector, gives us an insight into why increasing numbers of commercial property owners are choosing to move their titles to the Land Register of Scotland. With the land register due to replace the 400-year-old General Register of Sasines by 2024, owners of land and property across all sectors have the opportunity to move their property titles … Continue reading Why voluntary land registration makes sense for commercial property owners